As an IT Project Manager at WashU Continuing & Professional Studies (CAPS), I work closely with teams across the school to evaluate and improve the systems and processes that power our day-to-day operations. My focus is on streamlining technology, addressing challenges as they arise, and implementing solutions that align with our strategic goals and directly contribute to better outcomes for CAPS staff and learners. Whether it’s untangling a workflow or improving how a system functions, I’m committed to removing barriers so our teams can focus on what matters most: delivering meaningful experiences for our learners.